The Future of the Technology Service Provider Industry

Industry trends shaping future business opportunities.

The Future of the Technology Service Provider Industry

Member Challenge

  • You and your customers are constantly in a state of change due to the overwhelming number of unprecedented technology changes and disruptions.
  • You need to master your own internal IT capabilities while also productizing your services and intellectual property.
  • Customer expectations grow at the pace of technology change, as does the number of competitors that are vying to earn your existing accounts.

Our Advice

Critical Insight

In a quickly changing world, technology service providers need to balance the fear of missing out, enthusiasm for new capabilities, and pragmatism to ensure long-term success for themselves and their customers.

Impact and Result

  • Identify business opportunities in a rapidly changing industry landscape.
  • Align activities with the industry’s evolution to capability-centric service delivery.

Research & Tools

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1. The Future of the Technology Service Provider Industry Storyboard – This trend report highlights future business opportunities for members of the technical service provider industry.

Discover four groundbreaking business opportunities emerging from market trends and learn how these trends can guide your strategic growth in the digital service economy.

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The Future of the Technology Service Provider Industry Storyboard
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