The Impact of AI in Establishing Strong Brands

A closer look at AI's role in improving brand performance and ensuring consistency

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The Impact of AI in Establishing Strong Brands

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The Impact of AI in Establishing Strong Brands

Product and trade marking has existed since the beginning of time. Think of the marking of livestock and pottery to identify the owner or craftsman. If branding was important then, it's even more so in the digital universe we live in now.

Buyers increasingly need to feel that brands share common values with them and that they will be treated as individuals throughout their buying journey. Just as buyers need to identify with brands, brands must continually ensure they are present, maintain their integrity, and resonate with their target audience.

To accomplish these objectives, brands must accurately measure and enhance brand performance, formulate robust brand strategies, ensure brand consistency across diverse channels and assets, and craft compelling branded presentations tailored for investors, customers, and sales. These complexities underscore the critical need for innovative approaches and solutions in modern brand management.

In my role as an analyst at SoftwareReviews and based on my experience of working with companies to develop their brand strategies and build awareness over the past two decades, I realized that the emergence of AI, as we know it today, can contribute in many ways to enhancing and maintaining a strong brand. Use cases include:

  • Creating AI-generated branded presentations
  • Effectively managing brand assets and ensuring brand consistency using AI-powered asset management systems
  • Measuring brand performance and refining brand strategy with AI-driven insights

Leveraging AI for brand management provides numerous benefits and opportunities but requires careful consideration of its potential impacts. AI is emerging not only as an indispensable brand management tool but also as a potential source of challenges. In this article, we will examine and analyze these use cases along with corroborating case studies to determine how AI can most effectively contribute to the success of businesses in establishing a strong brand presence while avoiding the pitfalls.

1. Creating AI-generated branded sales, marketing, and investor presentations

AI is gaining traction in the creation of branded presentations and content. It can represent considerable time savings and a real help in maintaining brand consistency. Branded presentations are an integral asset for businesses across various contexts, whether it's engaging investors, impressing clients, boosting sales, or conveying vital information to internal teams. These presentations embody a company's identity, values, and offerings, creating a lasting impression that directly influences decision-making. Using AI-powered tools to create visually compelling presentations not only saves valuable time but also ensures brand consistency and professionalism. As with all things involving AI, the key is to find the perfect balance between harnessing AI's capabilities and infusing a human touch. When executed correctly, this amalgam can produce stunning results.

Anticipated benefits and challenges in using AI to generate branded presentations include:



  • AI enables users to create polished presentations without requiring advanced design skills or extensive investment in a design team.
  • Leverage AI for efficient content creation, incorporating consistent brand personality and design elements across presentations.
  • Save valuable time by automating the creation process with AI.
  • Gain creative inspiration from AI-generated ideas.
  • Maintain human touch and authenticity.
  • Address unique design needs.
  • Consider nuanced audience preferences.
  • Manage content alignment with brand standards.
  • Training may be needed.

Emerge Case Study

Uses to secure $130 million in Series B funding

Emerge, a company rooted in logistics and recognizing gaps in procurement processes, has developed an advanced freight procurement platform aimed at fostering positive relationships between shippers and carriers. With a substantial user base and loads posted, Emerge prioritizes communication and efficiency.

Emerge’s director of branding introduced, an AI-powered tool that streamlines presentations, intelligently arranging content for impactful delivery without the need for advanced design skills. Emerge has adopted this tool for internal training, advisory meetings, pitch decks, and more. Templates have empowered less creative team members to create presentations independently.

Emerge initially used for remote work, enhancing autonomy and saving time. The platform's collaborative features proved invaluable for high-pressure projects, enabling real-time editing and content creation while maintaining branding. The simplicity of boosted cross-departmental productivity, from onboarding to financial reports.

Emerge transitioned away from PowerPoint, favoring for impactful presentations, particularly for critical meetings. The platform's customization and visual aids, like graphs and charts, improve data comprehension. In a competitive market, Emerge secured $130 million in Series B funding with a presentation.

2. Effectively managing brand assets and ensuring brand consistency using AI-powered asset management systems

Effectively managing assets across various platforms can be a daunting task. AI has the potential to significantly streamline this process by automating asset management, ensuring uniformity, and saving valuable time. AI-driven tools can organize, tag, and categorize assets, making them easily retrievable. These tools can offer additional advantages by analyzing the performance of each asset, enabling data-driven decisions about which visuals and content will resonate best. AI-powered asset management can also play a crucial role in maintaining brand identity across diverse channels, mitigating the risk of inconsistent messaging. Nevertheless, the primary hurdle lies in calibrating AI precisely to categorize the wide array of diverse assets effectively.

Anticipated benefits and challenges in using AI for asset management and maintaining brand consistency include:



  • Save time by eliminating manual work organizing brand assets in a centralized repository and making files easy to locate with AI-powered auto-tagging.
  • Ensure uniform brand usage across materials, streamline asset revision tracking and management, and simplify sharing and approval processes through AI-based automation features.
  • Requires technical integration.
  • Manage data privacy concerns related to centralized storage.
  • Adapt teams to AI-powered workflows.
  • Ensure accuracy of AI-tagged assets.
  • Adjust AI tools to fit existing systems.

Zoom Case Study

Creative team saves over 4,000 hours with Brandfolder by Smartsheet

This case study showcases how Zoom, a rapidly growing communication platform, tackled asset management challenges during the pandemic. With over 4 million global Zoom Phone sales, the company was struggling with its disorganized Shared Drive assets and needed a better solution. The creative manager alone spent 25% of his time searching for assets, prompting the adoption of Brandfolder, a digital asset management platform with automated tagging and other AI-based features to help customers locate and distribute their assets faster. This change saved over 4,000 hours annually by eliminating manual work, encouraging organization, and making files easy to locate. Brandfolder became the hub for creative assets and designs. Smart CDN (Content Delivery Network) integration simplified processes like email localization. Partner portals reduced the team's workload, and storing official virtual backgrounds in Brandfolder increased adoption while maintaining brand consistency. This transition led to streamlined workflows, successful product launches, and improved brand adherence across Zoom's global reach.

3. Measuring brand performance and refining brand strategy with AI-driven insights

Integrating AI to assess brand performance and refine strategies opens a field of possibilities that has both benefits and limitations. As businesses recognize the imperative of AI adoption, they are struggling to understand the delicate balance between leveraging AI's potential and managing its intricacies. This process is essential to fostering informed decision-making and ensuring sustainable growth.

Anticipated benefits and challenges in using AI to gauge brand performance and enhance strategy include:



  • Monitor brand health in real time and efficiently process large volumes of data using machine learning and AI for automated analysis.
  • Auto-organize the brand, customer, and business data, allowing brands to pinpoint their strengths and weaknesses compared to competitors.
  • Simplify growth plans by leveraging AI's predictive and adaptive capabilities.
  • Manage data overload and relevance.
  • Balance data-driven and human judgment.
  • Ensure reliable real-time data.
  • Incorporate human emotions and cultural nuances.
  • Combine data and qualitative insights.
  • Avoid oversimplification in strategy.
  • Safeguard customer privacy and data security.

Microsoft Case Study

Using BlueOcean Brand Navigator’s AI platform for brand health and development

Focused on enhancing brand performance measurement and strategy refinement, Microsoft confronted challenges stemming from a lack of real-time information and access to high-quality data. The absence of these critical components impeded their ability to make well-informed, data-driven choices, resulting in a fragmented approach to addressing pivotal areas. This hindered their capacity to discern strategic focal points and understand the intricate competitive landscape.

To address these issues, Microsoft adopted BlueOcean Brand Navigator's AI platform for precise brand performance measurement and data-driven strategy alignment. This platform serves as a centralized hub for brand monitoring and enhancement, empowering marketing and brand teams with actionable real-time insights. BlueOcean efficiently processes large volumes of data using machine learning and AI for automated analysis. It then organizes the brand, customer, and business data, allowing brands to pinpoint strengths and weaknesses compared to competitors. This AI-driven solution transformed Microsoft's approach, providing them with accurate tools to assess brand effectiveness accurately and navigate the competitive landscape. This empowered Microsoft to focus its strategy and efforts where it matters most. For instance, product marketers started using BlueOcean to inform their go-to-market strategy and positioning, while specialized roles like social media managers and content strategists used the platform as a shared reference for competitive context to their strategies.

Microsoft's case underscores the importance of quality data for informed decision-making. Additionally, the case highlights the necessity of comprehensive competitive analysis, ongoing performance evaluation, adaptability, and proactive problem-solving as key components of an effective brand management strategy in our dynamic business landscape.


There are benefits to using AI to support branding initiatives. Integrating AI tools for brand performance measurement and strategy refinement, leveraging AI-generated presentations for efficiency and consistency, and implementing AI-enhanced asset management for streamlined organization and data-driven decisions are only a few examples of how AI can contribute to more efficient business processes and decision-making. Yet, challenges like data overload and the need for AI-human balance mustn't be overlooked.

As you reflect, consider the next steps for your brand. Embrace AI's power to elevate performance with care. Let AI enhance, not replace, the human touch. Whether we like it or not, this convergence of technology and creativity is starting to define the future of brand management. It's a call to explore and redefine how your brand captivates in an AI-driven world. The way forward combines data knowledge, strategic finesse, and respect for brand identity, elements that only humans can imbue with judgment, empathy, and a deep understanding of emotions and complex human contexts.

Other Related Publication and Deliverables:


Brand Strategy: Establish and Cultivate a Flourishing Brand

Build a More Effective Brand Architecture

Accelerate Business Growth and Valuation by Building Brand Awareness

Diagnose Brand Health to Improve Business Growth


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